1. Introduction
Welcome to Ertrion Marketing SRL ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.ertrion-marketing.com].

By using our website, you consent to the processing of your personal data in accordance with this Privacy Policy and applicable Romanian and EU laws, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

2. Data We Collect
We collect the following personal data when you interact with our website:

• Contact Information: Name, email address, phone number (when you fill out a contact form or subscribe to our newsletter).

• Technical Data: IP address, browser type, operating system, pages visited, time spent on pages (collected via cookies and analytics tools like Google Analytics).

• Communication Data: Any information you provide when contacting us (e.g., inquiries, requests, or feedback).

We do not collect sensitive personal data (such as racial/ethnic origin, religious beliefs, or biometric data).

3. How We Use Your Data
We use your data for the following purposes:

• To provide and improve our services: Respond to your inquiries, improve website functionality, and ensure security.

• Marketing and communication: Send you newsletters or promotional materials if you have subscribed (you can opt out anytime).

• Website analytics: Monitor website traffic and improve user experience using tools like Google Analytics.

4. Legal Basis for Processing Data
We process your data under the following legal bases:

• Consent: When you voluntarily provide your data via forms.

• Legitimate Interest: To improve website performance and respond to inquiries.

• Legal Obligation: When required by Romanian or EU law (e.g., compliance with regulatory authorities).

5. Data Sharing & Third-Party Services
We do not sell or rent your personal data. However, we may share data with:

• Service providers (e.g., hosting providers, email marketing platforms) who help us run our website.

• Legal authorities if required by law or in case of legal disputes.

• Analytics providers like Google Analytics for statistical purposes.

All third-party service providers are required to protect your data in compliance with GDPR.

6. Data Retention
We retain your personal data only as long as necessary for the purposes stated above:

• Contact inquiries: Up to 1 year after resolution.

• Newsletter subscriptions: Until you unsubscribe.

• Website analytics data: Retained according to Google Analytics policies.

7. Your Rights Under GDPR
As a data subject, you have the following rights:

• Access: Request a copy of the data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion (Right to be Forgotten): Request data deletion under certain conditions.

• Restriction: Request restriction of processing in certain cases.

• Objection: Object to the processing of your data for direct marketing.

• Data Portability: Request transfer of your data to another provider.

To exercise any of these rights, please contact us at [hi@denisascundea.com].

8. Cookies & Tracking Technologies
Our website uses cookies to improve user experience and analyze traffic. You can manage cookie settings through your browser.

For more details, see our [Cookie Policy].

9. Data Security Measures
We implement technical and organizational measures to protect your personal data, including:

• SSL encryption for secure website browsing.

• Restricted access to personal data.

• Regular security audits.

10. Complaints & Contact Information
If you believe your data protection rights have been violated, you have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) – www.dataprotection.ro.

For any privacy-related concerns, contact us at:

Ertrion Marketing SRL
Bulevardul Revoluției 78, Arad, România
Email: hi@denisascundea.com

Phone: 0049 15123030111